Refund and Returns Policy

Offer and acceptance is a traditional approach in contract law. The offer and acceptance formula, developed in the 19th century, identifies a moment of formation when the parties are of one mind. The expression of an offer may take different forms, such as a letter, newspaper advertisement, fax, email and even conduct, as long as it communicates the basis on which the offeror is prepared to contract. An offeror may revoke an offer before it has been accepted, but the revocation must be communicated to the offeree. Acceptance: a promise or act on the part of an offeree indicating a willingness to be bound by the terms and conditions contained in an offer. The acceptance must be communicated by the offeree, that is, the person to whom the offer is made.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return request is received, we will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ehud AT ynet DOT ro.

Items on Sale

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

If you need to exchange a service for the same item, send us an email at ehud AT ynet DOT ro.

Need help?

Contact us at ehud AT ynet DOT ro for questions related to refunds and returns.